Q1. 疫情防控期间，研究生教育服务中心可以办理业务吗？办公时间和联系方式是什么？

A：可以。疫情防控期间，研究生教育服务中心的业务办理时间为周一至周五8：00-17：30，办公电话为021-34205105，联系邮箱：cggao@sjtu.edu.cn、caositong@sjtu.edu.cn、xuexundan@sjtu.edu.cn。在读证明、出国成绩单及学位论文答辩证明等仅提供电子版。前来现场办理需戴口罩，测量体温。

Q1. During the epidemic period, does the Graduate Education Service Center provide services?  What are the working hours and contact information of the Graduate Education Service Center?

A：Yes, it does. During the epidemic period, the working hours of the Graduate Education Service Center are Mon. – Fri.: 8:00 –17:30, and the Office number is 021-34205105. Contact emails are cggao@sjtu.edu.cn、caositong@sjtu.edu.cn、xuexundan@sjtu.edu.cn .  At this time, proof of studentship, grade report and proof of dissertation defense are available only in electronic versions.  Please be sure to wear a face mask and your temperature will be measured when you do need to come for on-site service. 

Q2. 如何办理普通在读证明？

A：请将姓名、学号、联系方式等信息通过电子邮件发送至xuexundan@sjtu.edu.cn。相应的纸质在读证明可在疫情解除之后至闵行校区陈瑞球楼328室或徐汇校区新上院502室办理，医学院研究生也可于每周二、四至卢湾校区东院1号楼三楼自助打印。

Q2. How to apply for a proof of studentship？

A：Please send your name, campus ID number and contact information to xuexundan@sjtu.edu.cn , for an electronic version. Hard copies will be available after the epidemic period, at Room 328, Chen Rui Qiu Building (Minhang Campus), or Room 502, New Upper Hall (Xuhui Campus). Graduate students in the School of Medicine can also print them out using the self-service printers on the third floor of Building 1 in the East Luwan Campus every Tuesday and Thursday.

Q3. 在读研究生如何办理出国成绩单？

A：请将姓名、学号、联系方式等信息通过电子邮件发送至xuexundan@sjtu.edu.cn。相应的纸质出国成绩单可在疫情解除之后至闵行校区陈瑞球楼328室或徐汇校区新上院502室办理，医学院研究生也可于每周二、四至卢湾校区东院1号楼三楼自助打印。

Q3. How do current students apply for the grade report?

A：Please send your name, campus ID number and contact information to xuexundan@sjtu.edu.cn , for an electronic version. Hard copies will be available after the epidemic period, at Room 328, Chen Rui Qiu Building (Minhang Campus), or Room 502, New Upper Hall (Xuhui Campus). Graduate students in the School of Medicine can also print them out using the self-service printers on the third floor of Building 1 in the East Luwan Campus every Tuesday and Thursday.

Q4. 毕业研究生如何办理出国成绩单？

A：请将姓名、学号、身份证件、联系方式等信息通过电子邮件发送至xuexundan@sjtu.edu.cn。相应的纸质出国成绩单可在疫情解除之后至闵行校区陈瑞球楼328室办理。

Q4. How do the students who have already graduated apply for the grade report？

A：Please send your name, SJTU graduate student number, Chinese ID copy and contact information to xuexundan@sjtu.edu.cn , for an electronic version. Hard copies will be available after the epidemic period, at Room 328, Chen Rui Qiu Building (Minhang Campus).

Q5. 如何办理学位论文答辩证明？

A：在研究生教育管理信息系统中上传学位论文归档稿后，请将姓名、学号（英文版需提供护照和校园卡扫描件）通过电子邮件发送至xuexundan@sjtu.edu.cn，相应的纸质学位论文答辩证明可在疫情解除之后至闵行校区陈瑞球楼328室或徐汇校区新上院502室办理。

Q5. How to apply for the proof of dissertation defense？

A：After the dissertation being filed into the Graduate Education Information Management System with review and approval by the school/department, you could send your name, SJTU graduate student number(as for an English version of the proof, please scan both the original passport and campus ID card) to xuexundan@sjtu.edu.cn , for an electronic version. Hard copies will be available after the epidemic period, at Room 328, Chen Rui Qiu Building (Minhang Campus), or Room 502, New Upper Hall (Xuhui Campus).

Q6. 如何办理学历学位认证？

A：建议延迟办理。疫情防控期间，请邮件联系xuexundan@sjtu.edu.cn。

Q6. How to apply for the certified translation of diploma and degree certificate？

A：It is recommended that this be postponed for handling after the epidemic period. During the epidemic period, please contact xuexundan@sjtu.edu.cn if you do need this service right away or have a question.